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| Key Services offerings |
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Erriko provide a broad portfolio of services thereby enabling our clients to turn to us for all their requirements. The services range from Application Development and Maintenance, Enterprise Resource Planning & CRM Implementation and Support, Infrastructure Support and BPO. Cutting across all service lines Erriko offers Human Capital Management, Training, eLearning and EAI Practice as value added services.
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The below frame-work depicts Erriko service
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| Human Capital Management |
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| Application Development and Maintenance |
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Completely new Application Development |
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Enhancements |
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Web enabling and migration projects |
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Effective Identification |
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Reporting and resolution of maintenance requests |
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Root cause analysis helps stabilizing applications |
| (Java, JEEE, .NET, Lotus Notes, Informatica, AS-400, ABAP, Oracle |
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| Training |
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| Infrastructure Support |
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Server Management |
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Network Management |
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Database Management |
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Windows, UNIX & LINUX Monitoring |
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Desk side support |
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Help desk |
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SAP Basis Support |
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| ELearning |
| ERP & CRM Implementation and Support |
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Implementation, Rollout, Maintenance and Support |
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Leverage the onsite-offshore development and support framework |
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Focus on : SAP, Microsoft Dynamics(Navision). Oracle(Oracle, Siebel, Siebel Analytics) |
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| EAI Practice |
| Business Process Outsourcing |
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Financial Accounting |
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Human resources |
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Inbound and Outbound Customer Contact Services(Voice, Web and chat) |
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Technical helpdesks |
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Animation |
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Artwork and Graphics |
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